Frequently Asked Questions

The standard “full to full” fuel policy applies: you pick the vehicle up with a full tank and bring it back with a full tank. During the trip, fuel is the renter's responsibility.

An ordinary category B driving licence is enough for all of our passenger vans (8 and 9 seats). No additional D or C category is needed.

Yes, of course. We work with companies, organisations and public bodies. We issue official VAT invoices and can sign both short-term and long-term cooperation agreements with flexible payment terms.

You can book in a couple of convenient ways: press the “Send an Inquiry” button and answer 4 short questions, or call the phone number on our contacts page. We will find a free vehicle and send you a confirmation.

Yes, our vehicles may be driven to European Union and EEA countries (e.g. Poland, Slovakia, Austria, Germany, Norway and others). Please let us know which countries you plan to visit when the agreement is signed, so we can prepare the international documents you will need.

The base rental price includes 450 km per day (counted over the whole rental period, e.g. 4 days = 1,800 km). Beyond that limit, every extra kilometre costs €0.17 / km.

Yes, and on long trips that matters a lot for safety. Additional drivers can be added to the rental agreement free of charge, as long as they show a valid driving licence.

The standard deposit starts at €300. It is held or transferred before you pick the vehicle up and returned straight after the vehicle is inspected on its return (or within 1–3 working days, depending on the bank).

You can pay by bank transfer against an advance invoice, by payment card, or in another way agreed in advance.

Our main bases are in Kaunas, Vilnius and Klaipėda. By prior arrangement we can also deliver or collect the vehicle at any Lithuanian airport or in another city.

The vehicle must be returned tidy, without heavy dirt or rubbish piled up inside. If you have no time to clean it after your trip, you can use our extra exterior and interior cleaning service.

Every EkoVan vehicle is covered by full CASCO and compulsory MTPL rental insurance and comes with 24/7 roadside assistance all over Lithuania and Europe.

First make sure your passengers are safe. Then contact the EkoVan team straight away on the phone number on our contacts page. Our roadside assistance works 24 hours a day – we will arrange technical help or a replacement vehicle.

Yes, on request we can provide safe child seats for different age groups, roof bars, a roof box or snow chains for trips to the mountains. Just mention it when you send your inquiry.